Energy System Services Program
MEMBERSHIP
Every day, we hear from people facing unexpected issues with their solar and energy storage systems.
Due to the technical complexity of these systems, and their outdoor exposure to the elements, these systems will encounter problems—and even worse, fail. When that happens, you’re left scrambling with questions like:
List of Services
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Is my system still under warranty?
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Is the installer still in business?
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How much will the repairs cost?
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How long will it take to get my system back up and running?
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Will my system operate efficiently once fixed?
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Why am I still dealing with high utility bills?
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My energy use has increased since the original installation—how do I lower my utility bills again?
Program Benefits
You don’t have to face these uncertainties alone. By subscribing to our Energy System Services Program, you can take control and stay ahead of potential problems. Our program offers:
- A single point of contact who will manage your system, so you don’t have to.
- Quick and efficient troubleshooting to get your system back to optimal performance.
- Comprehensive coverage beyond solar, including HVAC, water heaters, EV charging, roofing, and more.
All this peace of mind is available for less than the cost of a weekly cup of coffee from Starbucks. Don’t wait for problems to arise—be proactive and ensure your system’s longevity and efficiency with our Energy System Services Program.
Monthly Program Membership Overview and Benefits
Membership provides an expedited response for the services below, especially repairs.
Services marked with an * are included at no additional costs
Services without an * are billable services
Services marked with a ^ should be handled under your installer warranty. If your installer is no longer in business, or the solar energy system is out of the installer's warranty period, these services will be supported under this Energy System Services Program.
The first 500 subscribing members will qualify to receive an additional 10% loyalty reward on their first year of annual membership
Service Offerings
Existing Energy System Review
- Review of your current energy usage*
- Review of your energy system's performance*
- Energy shortfall determination and recommendations*
Solar Systems
- Design proposal for a new grid-tied energy system*
- Design proposal for a new off-grid energy system*
- Design proposal to expand a grid-tied grandfathered NEM solar system with an energy shortfall*
- Reinstating loss of system monitoring*
- Assisting with warranty issues requiring equipment replacement*^
- Existing system issue - problem diagnosis and repair^
- Maintenance & fine-tuning energy system performance
- Solar panel cleaning
- Property pre-sale energy system performance certification (for realtors)
Battery Systems
- Proposal for adding batteries to an existing solar only energy system*
- Proposal for expanding capacity / power of an existing battery system*
- Guidance and direction in participating in available energy revenue generation programs*
- Assisting with warranty issues requiring equipment replacement*^
- Diagnosing and fixing battery issues / problems^
- Battery operational setup, verification, and optimization^
HVAC Systems
- HVAC system performance evaluation
- HVAC system routine service / maintenance
- HVAC system repairs
- HVAC replacement with a high efficiency system
Water Heater
- Water heater service / maintenance (tank / tankless)
- Water heater repairs
- Water heater replacement with high efficiency system
Electric Vehicle / Hybrid Vehicle Charging
- Existing charging system repairs
- Installation of new charging station
Roofing
- Roof condition evaluation
- Roof maintenance / repairs
- Roof replacement
- Incorporation of thermal barrier during roof replacement
- Existing solar system removal / reinstallation when re-roofing
