Energy System Services Program
MEMBERSHIP
Every day, we hear from people facing unexpected issues with their solar and energy storage systems.
Due to the technical complexity of these systems, and their outdoor exposure to the elements, these systems will encounter problems—and even worse, fail. When that happens, you’re left scrambling with questions like:
List of Services
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Is my system still under warranty?
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Is the installer still in business?
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How much will the repairs cost?
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How long will it take to get my system back up and running?
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Will my system operate efficiently once fixed?
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Why am I still dealing with high utility bills?
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My energy use has increased since the original installation—how do I lower my utility bills again?
Program Benefits
You don’t have to face these uncertainties alone. By subscribing to our Energy System Services Program, you can take control and stay ahead of potential problems. Our program offers:
- A single point of contact who will manage your system, so you don’t have to.
- Quick and efficient troubleshooting to get your system back to optimal performance.
- Comprehensive coverage beyond solar, including HVAC, water heaters, EV charging, roofing, and more.
All this peace of mind is available for less than the cost of a weekly cup of coffee from Starbucks. Don’t wait for problems to arise—be proactive and ensure your system’s longevity and efficiency with our Energy System Services Program.
Monthly Program Membership Overview and Benefits
Membership provides an expedited response for the services below, especially repairs.
Services included at no additional costs are marked with an *
Services that are billable are marked with an ~
Services included at no additional costs with an annual subscription are marked with **
Services required for the handling of both warranty and non-warranty system issues are included at no additional cost and marked with an *
Warrantied equipment replacement should be covered by your original installer and/or equipment provider and are marked with an ^
Billable costs when the original installer is no longer in business, and/or the energy system equipment is out of warranty are marked with an ~
Program Membership provides up to a 10% discount on most billable services and costs.
Service Offerings

Energy System Services
- Review of your current energy usage *
- Energy shortfall determination and recommendations *
- Review of your existing energy system's performance *
- Design Proposal for a new grid-tied energy system**
- Design Proposal for a new off-grid energy system **
- Design Proposal to expand a grandfathered NEM solar system with an energy shortfall **
- Design Proposal for adding batteries to an existing solar only energy system**
- Design Proposal for expanding capacity / power of an existing battery system**
- Property pre-sale energy system performance certification (for realtors) ~

Solar Systems Services
- Reinstating loss of solar system monitoring *
- Assisting with warranty and non-warranty solar system issues *
- Warrantied solar system issues - problem diagnosis and repair ^
- Solar system issues where the original installer is out of business and/or the system is no longer under warranty - problem diagnosis and repair ~
- Maintenance & fine-tuning solar system performance ~
- Solar panel cleaning ~

Battery System Services
- Participation guidance in available energy revenue generation programs *
- Reinstating loss of battery system monitoring *
- Assisting with warranty and non-warranty battery system issues *
- Warrantied battery system issues - problem diagnosis and repair ^
- Battery system issues where the original installer is out of business and/or the system is no longer under warranty - problem diagnosis and repair ~
- Battery operational setup, verification, and optimization ~

HVAC System Services
- HVAC system performance evaluation ~
- HVAC system routine service / maintenance ~
- HVAC system repairs ~
- HVAC replacement with a high efficiency system ~

Water Heater Services
- Water heater service / maintenance (tank / tankless) ~
- Water heater repairs ~
- Water heater replacement with high efficiency system ~

Electric Vehicle / Hybrid Vehicle Charging System Services
- Existing charging system repairs ~
- Installation of new charging station ~

Roofing Services
- Roof condition evaluation *
- Roof maintenance / repairs ~
- Roof replacement ~
- Incorporation of thermal barrier during roof replacement ~
- Existing solar system removal / reinstallation when re-roofing ~